Deposits & Fees

United Power currently has a deposit policy in place which may require a deposit from customers before connecting, reconnecting or transferring their service.

Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the customer establishes 12 months of good payment history or when the service is disconnected. When your deposit is returned, you will receive the amount of the deposit plus interest accrued for the period we have held the deposit.

If a customer has had a good payment history with United Power for the previous 12 months, the customer will not be required to pay a deposit. Good payment history is defined as no more than one late payment and no disconnect for non payment transactions in a 12-month period.

For our new customers, you my choose one of three options in order to waive payment of a deposit:

1. Pass a "mini" credit check. There is no cost for this service and a United Power Customer Service Representative will run the credit check. Results of the mini-credit check simply state, "deposit required" or "deposit not required."
2. Provide us with a letter of credit from your previous utility showing a good payment history. Again, this means no more than one late payment in the previous 12-month period and no disconnect for non-payments.
3. Enroll in our Easy-Pay Program for a minimum of one year. Easy Pay automatically deducts your monthly payment from your checking, savings or credit card account. It is a great way to pay your bill promptly and will help you establish a good credit history with United Power. Please note, however, if the Easy Pay deduction is returned by the bank for insufficient funds, you will be removed from the Easy Pay Program and a deposit payment will be required.

Although customers may not have to pay an initial deposit, United Power may charge a deposit at any time if the customer develops a poor payment history or is disconnected for non-payment.

Should you have any questions regarding our deposit requirements and how they may affect your electric service, please call our Customer Service department at 303-637-1300 or 800-468-8809.