May 19: Outages in Coal Creek due to Heavy Spring Snow

Updated: 4:30 p.m. – May 20, 2017

Service has been restored for all members.

If you are still experiencing an outage please report it via our outage line at 303-637-1350 or through our SmartHub billing portal.



Updated: 3:25 p.m. – May 20, 2017

Crews have made great progress today. At this point, it is estimated that we have approximately nine members without service. Crews are working hard to get those remaining members back on.

We will make the most of the remaining daylight hours in hopes of full restoration. We appreciate the patience of our members as we continue to work tirelessly to restore service for all members.


Updated: 8:15 a.m. – Saturday, May 20, 2017

Crews were able to make some progress through the night. It is estimated that we have approximately 100 members still without service. Fresh crews are being dispatched to relieve those crews that worked through the night.

Trees are still very heavy with snow and the wind is picking up in the area. We will take advantage of the daylight hours to make as much progress as possible.

If you are still experiencing an outage please report it via our outage line at 303-637-1350, or via our SmartHub billing portal. Please know that we are working hard to restore your power as quickly and safely as possible.


Updated: 10:00 p.m. – May 19, 2017

We are still experiencing small scattered outages in our mountain service territory. Crews are gaining in the restoration process, although working conditions remain difficult due to heavy wet snow and fallen trees and branches.

Crews will continue to patrol the lines and their restoration efforts throughout the night. Be assured that our linemen and staff are dedicated to restoring your power. We thank you for your continued patience.


Updated 4 p.m. – May 19, 2017

Today was another long day of restoration efforts in United Power’s mountain territory. Crews continue to battle large snow drifts and limited access to remote lines. Trees weighed down by snow are caught in power lines and seriously hampering efforts to restore power. United Power crews, Ward contract crews and Asplundh Tree Trimming crews worked a very long day Friday.

National Weather Service reports snow totals in some areas up to 24 inches, while some members are reporting up to 36 inches of snow on their property. While paved roads are cleared, dirt roads are hard to travel.

An additional Ward crew has jumped in to assist for the evening and all of our crews will continue to work on restoration through Friday night and into Saturday, but we cannot give estimates of restoration times for specific locations at this time. Members should be prepared for another night without power due to the lengthy restoration process. 

Crews are currently patrolling line near Blue Mountain in efforts to restore our largest pocket of members left without power. Many of the other remaining services left without power are isolated to single services, which means lots of travel between affected locations.

Our crews are so grateful for the notes of appreciation and patience of our members. We understand that days are long without power, and they are working tirelessly to restore your service. 

Thank you to member Chris Bohan for sharing the photo of our linemen hard at work.

Updated 9:00 a.m. – May 19, 2017

Numerous United Power crews worked all night to restore power to about 300 members who remain out of power in the Mountain territory. Fresh crews were dispatched at 6:30 a.m. and are being supplemented by contract crews from Ward Electric. They will work throughout the day to restore power to affected members. Remaining outages are more isolated, and many of the problems are compounded by deep snow and trees on the lines. While the restoration is slow for some affected members, be assured that crews have never left the area, and we will continue to rotate line crews until all the work is complete. The Coal Creek office has been staffed throughout this storm to help coordinate the restoration effort.

If you are still experiencing an outage please report it via our automated outage reporting system at 303-637-1350, or via our SmartHub billing portal.

Updated 11:30 a.m.

Major feeders serving our mountain territory have been restored. Crews are now working on several scattered, isolated outages likely due to heavy wet snow and trees. If you are still out of power, please contact United Power at 303-637-1350.

Updated 9:45 a.m.

Crews are making great progress in our Mountain Territory. Our radio communications are back up and crews are working to re-energize the last feeder without power. Our crews will continue to work all day to address isolated outages. Please do not assume that we know you are out of power. Report your outages by calling 303-637-1350 and our crews will respond as soon as possible. Thanks for your patience today during this Colorado spring storm.

Updated 8:45 a.m.

Mountain: United Power crews are working to restore power in our Gilpin County territory after a spring storm dropped at least a foot of snow in the mountains overnight Wednesday. Our Coal Creek office is without power and radio communications are currently down. We have back-up crews from our Plains district assisting, but outages could be lengthy due to the heavy, wet snow and difficult travel. Please call 303-637-1350 to report your outages. Stay safe–our crews are working hard for you!

Hwy 119 area: Power has been restored to members along the Hwy 119 corridor. The outage, which began at about 4 a.m. was caused by wildlife. Please contact United Power at 303-637-1350 if you are still experiencing power issues.

A spring snowstorm and has caused multiple outages in United Power’s mountain service area. Several thousand members are out of power. Additionally, 300 members along the Highway 119 corridor in Weld County (Rinn Valley) are out of power at this time. Crews are patrolling lines in both areas to find and repair the outage cause. Outages in our mountain district could be lengthy due to the heavy, wet snow and difficult travel. If you are out of power please report your outage via our automated outage hotline at (303) 637-1350. Rest assured we are working as quickly as possible to restore your service.

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