United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it’s important for you to put together a power outage plan before a disaster.
Have a Back-up Plan for Prolonged Power Outages
No utility can guarantee uninterrupted service, and following a disaster, your power could be out for several days. If you use electric-dependent medical equipment, we recommend you have a back-up plan for responding to a power outage. The following tips are good considerations when you are making your power outage plan:
- If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
- For extended outages, you may want to have a plan for evacuation to another location.
- Keep a full charge on devices that will maintain power to your equipment during electric outages.
- Install a special alarm so someone will be awakened if electric service is interrupted during the night.
- Purchase extra batteries for battery-operated medical or assistive technology devices.
- Sign up to receive emergency emails and text messages from your local government alert system.
- Plan for medications that require refrigeration.
- Additional tips for developing a safe and effective backup plan are available through the Americans with Disabilities Act National Network.
How You can Help United Power Restore Power Quickly & Safely:
- Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
- If you use a generator for back-up power, please notify United Power and use appropriate safety precautions to protect our crews who could be working on the line.
- Keep your contact information associated with your electric account up-to-date so United Power can reach you in the event of an outage or emergency.
Surviving in Place - Colorado's Battery Back-Up Program
Recognizing the importance of preparedness for individuals on life-sustaining medical equipment, the Department of Health Care Policy and Financing has a program to distribute battery-based power backup systems to eligible Coloradans. If you are a qualified Health First Colorado (Colorado’s Medicaid program) participant, you may qualify for assistance in obtaining a battery-powered backup system.