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Start New Service, Transfer Existing Service or Stop Service

Payment Options Understanding Your Bill Power Portal

United Power is proud of our record of providing superior electric service at reasonable rates, and we look forward to serving you.

To START or TRANSFER electric service:

To start new service or transfer your service, please submit a request online. Be ready to provide the following information:

  • Your new address and/or forwarding mailing address.
  • Previous address. 
  • Date of new service connection.
  • Names, Date of Birth, Social Security Number of individuals to be listed on the account.
  • Phone number and email address.

A "soft hit" credit inquiry is required for all new members.

New service and transfers are typically handled within 24 hours, but can take up to three days to process and complete. Service requests cannot be processed on weekends or holidays.

If you have any issues or need same-day service activation, please e-mail Member Services or call 303-637-1300 to speak with a representative. 

Start/Transfer Service 

To STOP your existing service:

Complete the 'Terminate Service' form online.

  1. Login to your account online or through the United Power mobile app.
  2. Find the form under Contact Us > Report An Issue/Inquiry > Other Issues/General Inquiry > Inquiry Type: Terminate Service
  3. Please give a minimum of 3 business days notice and provide your forwarding address. 

It's been our pleasure to serve you.

Login to Stop Service

If you have any issues or need a same-day service request, please e-mail Member Services or call 303-637-1300 to speak with a representative. 


To start service on a new construction project, please go to New Construction. 


 

New Member Handbook

Deposits & Fees
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Connect with Your Co-op

United Power
500 Cooperative Way
Brighton, CO 80603

Member Services: 303-637-1300
E-mail Member Services
Report an Outage: 303-637-1350

©2023 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • Your Cooperative
      • About Your Cooperative
      • Innovating Energy
      • Board Of Directors
      • Cooperative Leadership
      • From Your President & CEO
      • Our Cooperative Roadmap
      • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Login
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Streetlight Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Programs
      • Managing My Energy
      • Rebates & Programs
      • Power Portal
      • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
      • United Newsline
      • United Power Pride
      • Reader Rewards
      • Annual Reports
      • Media Contacts
    • My Community
      • Get Involved
      • Scholarships
      • Youth Trips
      • Operation Round Up
      • Member Choice Grants
      • Sponsorships