Smart Rewards From Smart Thermostats
Through Smart Rewards from United Power, your smart thermostat will automatically shift energy use to help us reduce load on the electric grid. When you help us save, we will pass those savings along to you.
Here's How it Works:
- Enroll a qualified smart thermostat in Smart Rewards via your thermostat app or online.
- See if your newly purchased smart thermostat qualifies for a rebate from United Power.
- Put your smart thermostat to work. It will automatically curb energy use from your A/C during peak energy times to reduce load and keep energy costs low.
- You’ll earn a $25 bill credit at the end of the cooling season.
Smart Rewards Qualifying Thermostats:
Eligible thermostats must have Wi-Fi capability and be enrolled in Smart Rewards. A complete list of qualifying Honeywell devices, including model numbers, can be referenced here.
Here's What You Can Expect:
During certain times of the day, there are periods when demand for electricity can spike. To cover this higher demand for energy, United Power must either purchase expensive peak power or encourage members to shift their energy use.
Your smart thermostat will help United Power save energy when it's most expensive - typically on very hot summer days when demand for energy is very high.
- Before each event, you'll receive a notification on your thermostat and thermostat app.
- Events will occur only on weekdays between 12 p.m. and 9 p.m. and last no more than four hours.
- Only one event per day, and there will never be more than three events in a week.
- Your thermostat may adjust temperatures before and during an event to balance comfort and energy savings. You can manually adjust the temperature setting at any time if you are uncomfortable.
- When the event is over, your smart thermostat will return to its regular temperature schedule.
Smart Rewards credits will be applied to your United Power billing statement at the end of each cooling season - typically in October.
To Be Eligible for Smart Rewards, You Must:
- Be a United Power member with residential electric service.
- Have a qualifying smart thermostat model that is continuously connected to Wi-Fi.
- Have and maintain a working central air conditioner, heat pump, or geothermal system.
- Have an active account with a qualified thermostat manufacturer and have the thermostat linked to that account. For Honeywell, you will need to register a device with Honeywell Home or Total Connect Comfort. For Nest, you must have the device registered to a Google Nest account.
- Agree to the program terms and conditions.
- Remain enrolled for 12 months or risk forfeit of credits.
To un-enroll from the Smart Rewards program, please contact United Power at 303-637-1300 or e-mail the New Business team.
Frequently Asked Questions
Smart Rewards is a bring-your-own device load management program, designed to reward customers for saving energy when energy demand is high using Wi-Fi enabled smart thermostats. United Power members who own a qualifying smart thermostat and enroll in Smart Rewards receive an annual participation credit each year they are enrolled.
There are no noticeable differences. The program name changed to Smart Rewards with the addition of Honeywell brand smart thermostats in 2022. Members with Nest smart thermostats previously enrolled in Rush Hour Rewards are automatically included in Smart Rewards unless they contact United Power to unenroll.
You can enroll up to two smart thermostats in the Smart Rewards program and you will receive a $25 credit for each device in the program.
Smart Rewards $25 credits are typically applied to October billing statements for members who participate during the entire cooling season. Sign up by July 31 to receive full credit for 2022. See complete program terms and conditions.
In addition to the annual bill credit, owning a smart thermostat can help you save energy and money by learning household energy patterns and automatically adjusting home temperatures. A smart thermostat will help increase comfort while you are home and save money while you’re away.
Smart Rewards is available for members with any Nest device, and select Honeywell Wi-Fi enabled smart thermostats. Click here for a complete list of qualifying Honeywell models to ensure eligibility.
Smart thermostats are sold at all major retailers, through HVAC contractors, hardware stores, and online direct from the manufacturer. You may purchase a smart thermostat at a retailer of your choice.
Currently, United Power offers rebates and Smart Rewards incentives on Nest Learning Thermostats and select Honeywell devices.
Smart Thermostat rebates are new in 2022. To qualify for a rebate your device must be a new purchase and must be enrolled in the Smart Rewards program. Rebate applications are submitted separately from Smart Rewards program enrollment and must be submitted with proof of purchase within 90 days of purchase. Complete rebate details can be found here. Rebates are applied as a bill credit and take 6 to 8 weeks to process.
The Total Connect Comfort app is similar to the Honeywell Home app, but the Total Connect Comfort app has more security-oriented features than the Home app. You can get this app for iOS or Android devices from the app store.
Yes! Your Smart Thermostat does not need to be a new purchase to qualify for Smart Rewards. Enroll your Nest or Honeywell smart thermostat and earn $25.
Initially the Smart Rewards (formerly Rush Hour Rewards) program was restricted to only Nest devices, but United Power added Honeywell devices to our Smart Rewards program for 2022. See the list of qualified Honeywell models to see if your model is eligible.
To receive smart thermostat rebates, you must apply within 90 days of purchase.
Congratulations on your new home! If your new smart thermostat is a Nest or qualifying Honeywell model, you can enroll in Smart Rewards to earn a bill credit each year for helping us to curb peak power usage. Smart Thermostat rebates are designed to help members upgrade from older non-programmable models, so equipment that came included with your new home does not qualify for rebates.
Both Nest and Honeywell provide guides for installing a smart thermostat including video tutorials available online. If you are not comfortable installing a device yourself, your local HVAC contractor can quickly install your thermostat for a fee.
Members seeking assistance with installation, troubleshooting, or programming should visit the Honeywell support page.