United Power members can manage their electric account 24/7 by computer or smartphone with SmartHub, a free online billing and payment portal.

SmartHub allows you to:

• Make a payment
• Store payment options
• View your electric usage history
• Report an outage
• Select paperless billing
• Notify member service of account issues
• Communicate directly with the cooperative

How do I sign up for SmartHub?

To sign up for SmartHub you will need your United Power account number. 

Auto Pay is the hassle-free way to make sure your bill is paid on time every month.

When you sign up, United Power will deduct your payment on your regular due date from a checking or savings account, or a credit card that you designate. It is an ideal program for members who travel frequently or want the convenience and peace of mind knowing their bill will be paid on time each month. There is no cost to use this payment feature.

To enroll in Auto Pay:

1. Login to your account with SmartHub
2. Select ‘Billing & Payments‘ from the red menu bar.
3. Click ‘Auto Pay Program’ in the left menu screen
4. Click ‘Sign Up for Auto Pay‘
5. Choose to Add a New Payment Account or Use Existing
6. Accept the Terms and Conditions and click submit.

**PLEASE NOTE: If you update or change a stored credit card in SmartHub, you must relink the new card in your Auto Pay preferences to ensure your payments continue to be withdrawn on time.

Enrollment in Auto Pay can take 20-30 days to become effective. Please make a manual payment for a current bill to ensure a timely payment and then look forward to the ‘Paid By Auto Pay’ confirmation on your next bill statement. For more information or a confirmation of when your Auto Pay enrollment will be effective, please call a Member Services Representative at 303-637-1300.

Pay your bill quickly and easily with United Power's Pay Now feature. 

No login, password or registration required. Make a quick, one-time payment via check or credit card with just an account number or invoice number.

United Power's easy-to-use and hassle-free payment kiosks allow members to make payments in the lobby of our Carbon Valley and Coal Creek office locations. 

To make a payment at one of these kiosks, bring your United Power account number and a form of payment. Payment kiosks accept cash, credit card or check payments. Cash and credit card payments made using a kiosk are applied to your account immediately, and accounts subject to disconnection are restored immediately upon payment. 

Coal Creek Office
5 Gross Dam Road, Golden, CO
Hours: Monday – Friday, 7:30 a.m. – 4:00 p.m.

Carbon Valley Service Center
9586 E I-25 Frontage Road, Longmont, CO
Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.

Set Up Your Fast Pass for Quick Access

To make your transactions faster, there is an option to set up a "Fast Pass," which will be prompted once you complete a successful transaction. You'll create a 4-digit PIN and receive a printed barcode. 

Bring your barcode next time you visit a United Power payment kiosk, select "Fast Pass" and quickly find your account with the barcode/PIN or the phone number you used when setting up your Fast Pass. 

Please be careful to enter the correct phone and account numbers when making a payment because your Fast Pass will reflect these numbers exactly as you input them. 

United Power’s convenient Pay by Phone service allows members the flexibility to pay their bill anytime of the day through our automated payment system. Please have your United Power account number and your checking account and routing number or credit card available when you call.

Call 866-999-4485 to pay by phone.

United Power members can make cash payments at over 41,000 MoneyGram locations.

How to pay your United Power bill using cash through MoneyGram:

• Find a local MoneyGram location.
• Bring the following items with you:
  • Cash to pay your bill, plus the MoneyGram fee of $1.50
  • Receive Code: 15490
  • United Power Account Number
• Complete the MoneyGram ExpressPayment blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction. (Payment processes may vary by location. Ask an associate for help.)

Cash payments made through MoneyGram post to your United Power account the same day. United Power members can always make payments free of fees at any United Power office, online through SmartHub or by calling 303-637-1300.

Find a MoneyGram Location

Licensed as a Money Transmitter by the Banking Department of the State of New York. MoneyGram, the Globe and ExpressPayment are marks of MoneyGram. All other marks are the property of their respective owners. © 2014 MoneyGram.

Pay in person with cash, check or card at our Brighton or Fort Lupon office locations. 

Brighton Headquarters Office
500 Cooperative Way, Brighton, CO 80603 
Hours: M – F | 7:30 a.m. to 5:30 p.m.

Fort Lupton Office (in the Safeway shopping center)
1200 Dexter St., Fort Lupton, CO 80621 
Hours: M – F | 7:30 a.m. to 4:00 p.m.