United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting or transferring their electric service.
Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments, or credited to your final bill when you move out of the service territory.
If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
For our new members, you may choose one of the following options to waive payment of a deposit:
- Enroll in our Auto Pay Program for a minimum of one year. Auto Pay automatically deducts your monthly payment from your checking, savings or credit card account. It is a great way to pay your bill promptly and will help you establish a good credit history with United Power. Please note, however, if the Auto Pay deduction is returned by the bank for insufficient funds, you will be removed from the Auto Pay Program and a deposit payment will be required.
- Enroll in Pay As You Go prepaid electric service. Set up your account on Pay As You Go, and you pay for electricity before you use it. You’ll receive alerts when your account in running low and you decide to refill your account for the next week, or the rest of the month. There is no commitment for Pay As You Go, but if you decide the program isn’t right for you, you may be required to pay a deposit when you move to regular monthly billing.
- Pass a “mini” credit check. There is no cost for this service and a United Power Member Services Representative will run the credit check. Results of the mini-credit check simply state, “deposit required” or “deposit not required.”
- Provide us with a letter of credit from your previous utility showing a good payment history. This means no more than two late payments and no disconnect for non-payment in the previous 12-month period. Letters of credit can be faxed to 303-637-1264.
Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
Should you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.