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Managing My Solar

◄ Going Solar Solar & My Bill Connection Requirements Power Portal

Introducing MyGen in the Power PortalMyGen_logo.jpg

MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you no longer have to manually merge data provided by solar contractors with the net metering energy information from United Power in order to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history. 

Paint Your Complete Energy Picture with MyGen
  • View, graph and download solar production and electric consumption data in one space.
  • Maximize your solar investment by tracking daily and hourly intervals of usage and production.
Graph%202.jpg

 

MyGen Program Details
  • Access to energy consumption data in the Power Portal is free for United Power members
  • Activate MyGen to view your solar production data in the Power Portal for $2/month

Before enrolling to the MyGen program, if you have an analog meter, it will need to be upgraded to an advanced meter. In some cases, a meter housing to accommodate the advanced meter will need to be installed by an electrician.

Activate MyGen

Enroll in MyGen through SmartHub 

Apply for MyGen through United Power's free online member account management tool, SmartHub. To apply, complete the MyGen application which can be found under:

Contact Us > Report an Issue/Inquiry > Other Issues/General Inquiry > Inquiry Type: MyGen Application – Net Metering 

Once enrolled, MyGen will be visible inside Power Portal.

How to Register for SmartHub

View MyGen in Power Portal

Register for the Power Portal 

Terms & Conditions

By submitting the MyGen enrollment form, you authorize United Power to enroll you in the MyGen Program. You understand program enrollment may require a meter exchange. Each month, you will be billed $2 for the presentment of your solar production data in the online energy portal, Power Portal. After your enrollment, you will remain enrolled until you notify United Power at this email at with notice of your intent to discontinue participation. 

Frequently Asked Questions

What information can the MyGen Program show me?

MyGen gives you insights into your solar system. You can view in-depth energy production data in 15-minute intervals to have greater insight into your energy generation. You can use this data to monitor your solar system, compare against energy usage, troubleshoot high bills, track the impact of a change in solar generation and evaluate the effect of energy-related investments. 

How do I compare my solar generation to metered usage?

To compare your solar generation to your metered usage, navigate to Advanced Controls at the bottom of the Usage Dashboard under the My Consumption Data tab in the top left of the page.

Within the Lower Chart View (bottom right), select Generation from the drop-down menu to display your solar production below your usage graph.

 

Why doesn't MyGen data match the readings from my solar system?

You may notice differences in the readings at the MyGen production meter from those displayed on the solar inverter or dashboard your solar company provides. This is typically due to differences in the timeframe of the data being measured and any losses between the inverter and the meter.

Why aren't my solar panels working?

By subscribing to MyGen, you can view metered generation from your solar system and use this information to troubleshoot with your solar installer.

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United Power
500 Cooperative Way
Brighton, CO 80603

Member Services: 303-637-1300
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©2022 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • About Your Cooperative
    • Innovating Energy
    • Board Of Directors
    • Cooperative Leadership
    • From Your President & CEO
    • Our Cooperative Roadmap
    • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Services
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Street Light Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Managing My Energy
    • Rebates & Programs
    • Power Portal
    • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
      • United Newsline
      • United Power Pride
      • Reader Rewards
      • Annual Reports
      • Media Contacts
    • My Community
      • Get Involved
      • Scholarships
      • Youth Trips
      • Operation Round-Up
      • Member Choice Grants
      • Sponsorships