Managing My SolarView your Solar Production Data
United Power members with solar energy systems can view solar production data and energy consumption information in one online portal. Simply visit the same online portal where you pay your bills and manage your notifications to monitor your solar production.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please send an email to the United Power communications team, and we will respond as soon as possible.
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical DevicesHave a Backup Plan for Prolonged Outages
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it is important to develop a power outage plan before a disaster strikes.
The following tips are good considerations when you are making your power outage plan:
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for backup power, please notify United Power and take appropriate safety precautions to protect our crews who may be working on the line.
Keep your contact information associated with your electric account up to date so United Power can reach you in the event of an outage or emergency.
Medical Certificate Support
United Power understands that some members rely on electricity for essential medical needs. If you are facing disconnection for non-payment and someone in your home uses life-sustaining medical equipment or has a condition that requires uninterrupted electric service, you may request special consideration through a Medical Certificate.
How it Works
With a valid Medical Certificate on file, members who are subject to disconnection for non-payment can enter into a temporary payment arrangement and avoid disconnection for up to 60 days, with a possible 30-day extension upon submission of an updated Medical Certificate.
A Colorado-licensed physician must complete a Medical Certificate confirming that loss of power would put a household member’s health at risk.
Once United Power receives the certificate, we can temporarily delay disconnection or work with you on next steps to help keep service active.
It is imperative that the member contacts United Power to establish temporary payment arrangements and discuss the status of a Medical Certificate on file.
Important Information
A Medical Certificate does not cancel or reduce your bill. Members are still responsible for charges and must make payment arrangements.
A Medical Certificate does not guarantee uninterrupted power. Outages can occur for many reasons, and it is not possible to prioritize power restoration for homes with a Medical Certificate.
Members who rely on medical devices should have a backup plan for power outages.
Review the United Power Rules & Regulations for complete details of the Medical Certificate provision.
Need assistance?
If you believe your household qualifies, please contact United Power. We will guide you through submitting a Medical Certificate and discuss payment options to help protect your service while meeting account requirements. Your safety and well-being matter — we are here to help.
Medical Certificate Form (pdf)Submit Medical Certificate Form
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
2026 Member Choice Grant nominations will open soon!
Message From Our CEOMessage From Your President & CEOA Letter to Members
I remember my first week on the job at a small utility in Vermont 30 years ago. My boss, Steve Allenby, was explaining how rates were designed when our CEO, Tom Webb, walked in to introduce himself. He studied the notes on the board and said, “We want to keep bills at or below the rate of inflation.” I readily admit that the concept of making rates was a mystery to me that day.
Tom’s comment has stuck with me over the years — through recessions, economic downturns, inflation, wars, and even a pandemic. At times, it has been difficult to balance what is happening in the world and its effect on costs with the desire to keep rates in check. As a not-for-profit electric cooperative, we are not focused on making money for shareholders, but rather on supporting our members and keeping the utility financially strong.
The first pillar of Our Cooperative Roadmap is to empower and engage with members and communities, and we are doing just that in the development of a multi-year rate strategy. Earlier this year, we sent a survey asking members for their input on how our cooperative should balance financial needs with impacts on bills. More than 3,000 members responded, with approximately 1,000 members indicating an interest in continuing the conversation with co-op
leadership. We held three separate meetings with residential members and met with dozens of you during the annual meeting. We are also hosting a workshop for commercial members in May. We are taking that input into consideration as we develop the final strategy to present to your Board of Directors this summer.
As important as it is to have a rate strategy, it is equally important to understand what United Power is doing to control costs and help members do the same. We cannot perfectly control the negative impacts of global events, such as supply chain disruptions or the cost of fuel and critical equipment, but our staff works to smooth price impacts with an approach to procurement that secures cost and delivery, often years in advance.
These are a few of the areas where we are seeking to contain and manage costs:
Growth pays: Developers, whether they are building data centers, new residential developments, or commercial buildings, pay 100% of the up-front costs so it does not impact other members.
New ERA Grant: United Power was fortunate to receive a grant from the U.S. Department of Agriculture Rural Utilities Service that directly lowers power supply costs over the next 10-15 years, helping us to smooth rate increases. Four of the seven projects approved as part of our grant application are already serving your energy needs. The grant pays down 25% of the cost of these resources as well as three others that will come online by the end of 2029. We are one of only 15 cooperatives across the U.S. to get this critical support and we are the first in the nation to receive the initial grant disbursement.
Power Market: United Power — along with 40 other cooperatives, municipal utilities, and the Western Area Power Administration — joined the Southwest Power Pool on April 1. Having a power market in the West allows for the economic use of generation and transmission and means the lowest cost energy gets used first. Due to United Power’s recent investment in the Mountain Peak Power gas plant, as well as our 119 MW of battery storage, when we have power that the cooperative is not using, we are able to sell it to others at a price higher than our costs.
Efficiency Programs: United Power offers a number of ways for our members to make the most efficient use of the power we provide. From home audits to United EV, our team of Energy Solutions professionals is standing by to help you manage your energy use.
Distribution System Operator evolution: We incentivize members to engage in energy efficient habits, such as shifting usage to off-peak hours. This creates the opportunity to purchase energy when it is less expensive. Our system becomes an effective tool in controlling costs through the dispatch of member-owned energy assets connected to the distribution system.
Our partnership with members is critical as we continue to meet the needs of our growing communities. We know rate increases, especially when they are unpredictable, make it difficult to plan your budget. Consistent, small increases, more aligned with inflationary pressures are easier to plan for and manage. We are committed to seeking ways to keep our costs in check and to help you with your energy needs.
As always, please feel free to reach out to me with any questions or comments.
Meter Disconnects, Upgrades, and TamperingMeter Disconnects
United Power will help coordinate service disconnects for members performing tree trimming, home renovation projects, system upgrades, or any other work that requires temporary interruptions. Please contact the cooperative to schedule service disconnects at your home or business prior to work being conducted.
Contact a member services representative with any questions about service disconnects at 303-637-1300.
Members and member-hired electricians or contractors are not authorized to tamper, disconnect, or otherwise bypass United Power meters.
Managing My SolarView your Solar Production Data
United Power members with solar energy systems can view solar production data and energy consumption information in one online portal. Simply visit the same online portal where you pay your bills and manage your notifications to monitor your solar production.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please send an email to the United Power communications team, and we will respond as soon as possible.
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical DevicesHave a Backup Plan for Prolonged Outages
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it is important to develop a power outage plan before a disaster strikes.
The following tips are good considerations when you are making your power outage plan:
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for backup power, please notify United Power and take appropriate safety precautions to protect our crews who may be working on the line.
Keep your contact information associated with your electric account up to date so United Power can reach you in the event of an outage or emergency.
Medical Certificate Support
United Power understands that some members rely on electricity for essential medical needs. If you are facing disconnection for non-payment and someone in your home uses life-sustaining medical equipment or has a condition that requires uninterrupted electric service, you may request special consideration through a Medical Certificate.
How it Works
With a valid Medical Certificate on file, members who are subject to disconnection for non-payment can enter into a temporary payment arrangement and avoid disconnection for up to 60 days, with a possible 30-day extension upon submission of an updated Medical Certificate.
A Colorado-licensed physician must complete a Medical Certificate confirming that loss of power would put a household member’s health at risk.
Once United Power receives the certificate, we can temporarily delay disconnection or work with you on next steps to help keep service active.
It is imperative that the member contacts United Power to establish temporary payment arrangements and discuss the status of a Medical Certificate on file.
Important Information
A Medical Certificate does not cancel or reduce your bill. Members are still responsible for charges and must make payment arrangements.
A Medical Certificate does not guarantee uninterrupted power. Outages can occur for many reasons, and it is not possible to prioritize power restoration for homes with a Medical Certificate.
Members who rely on medical devices should have a backup plan for power outages.
Review the United Power Rules & Regulations for complete details of the Medical Certificate provision.
Need assistance?
If you believe your household qualifies, please contact United Power. We will guide you through submitting a Medical Certificate and discuss payment options to help protect your service while meeting account requirements. Your safety and well-being matter — we are here to help.
Medical Certificate Form (pdf)Submit Medical Certificate Form
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
2026 Member Choice Grant nominations will open soon!
Message From Our CEOMessage From Your President & CEOA Letter to Members
I remember my first week on the job at a small utility in Vermont 30 years ago. My boss, Steve Allenby, was explaining how rates were designed when our CEO, Tom Webb, walked in to introduce himself. He studied the notes on the board and said, “We want to keep bills at or below the rate of inflation.” I readily admit that the concept of making rates was a mystery to me that day.
Tom’s comment has stuck with me over the years — through recessions, economic downturns, inflation, wars, and even a pandemic. At times, it has been difficult to balance what is happening in the world and its effect on costs with the desire to keep rates in check. As a not-for-profit electric cooperative, we are not focused on making money for shareholders, but rather on supporting our members and keeping the utility financially strong.
The first pillar of Our Cooperative Roadmap is to empower and engage with members and communities, and we are doing just that in the development of a multi-year rate strategy. Earlier this year, we sent a survey asking members for their input on how our cooperative should balance financial needs with impacts on bills. More than 3,000 members responded, with approximately 1,000 members indicating an interest in continuing the conversation with co-op
leadership. We held three separate meetings with residential members and met with dozens of you during the annual meeting. We are also hosting a workshop for commercial members in May. We are taking that input into consideration as we develop the final strategy to present to your Board of Directors this summer.
As important as it is to have a rate strategy, it is equally important to understand what United Power is doing to control costs and help members do the same. We cannot perfectly control the negative impacts of global events, such as supply chain disruptions or the cost of fuel and critical equipment, but our staff works to smooth price impacts with an approach to procurement that secures cost and delivery, often years in advance.
These are a few of the areas where we are seeking to contain and manage costs:
Growth pays: Developers, whether they are building data centers, new residential developments, or commercial buildings, pay 100% of the up-front costs so it does not impact other members.
New ERA Grant: United Power was fortunate to receive a grant from the U.S. Department of Agriculture Rural Utilities Service that directly lowers power supply costs over the next 10-15 years, helping us to smooth rate increases. Four of the seven projects approved as part of our grant application are already serving your energy needs. The grant pays down 25% of the cost of these resources as well as three others that will come online by the end of 2029. We are one of only 15 cooperatives across the U.S. to get this critical support and we are the first in the nation to receive the initial grant disbursement.
Power Market: United Power — along with 40 other cooperatives, municipal utilities, and the Western Area Power Administration — joined the Southwest Power Pool on April 1. Having a power market in the West allows for the economic use of generation and transmission and means the lowest cost energy gets used first. Due to United Power’s recent investment in the Mountain Peak Power gas plant, as well as our 119 MW of battery storage, when we have power that the cooperative is not using, we are able to sell it to others at a price higher than our costs.
Efficiency Programs: United Power offers a number of ways for our members to make the most efficient use of the power we provide. From home audits to United EV, our team of Energy Solutions professionals is standing by to help you manage your energy use.
Distribution System Operator evolution: We incentivize members to engage in energy efficient habits, such as shifting usage to off-peak hours. This creates the opportunity to purchase energy when it is less expensive. Our system becomes an effective tool in controlling costs through the dispatch of member-owned energy assets connected to the distribution system.
Our partnership with members is critical as we continue to meet the needs of our growing communities. We know rate increases, especially when they are unpredictable, make it difficult to plan your budget. Consistent, small increases, more aligned with inflationary pressures are easier to plan for and manage. We are committed to seeking ways to keep our costs in check and to help you with your energy needs.
As always, please feel free to reach out to me with any questions or comments.
Meter Disconnects, Upgrades, and TamperingMeter Disconnects
United Power will help coordinate service disconnects for members performing tree trimming, home renovation projects, system upgrades, or any other work that requires temporary interruptions. Please contact the cooperative to schedule service disconnects at your home or business prior to work being conducted.
Contact a member services representative with any questions about service disconnects at 303-637-1300.
Members and member-hired electricians or contractors are not authorized to tamper, disconnect, or otherwise bypass United Power meters.
