Now that COVID vaccinations are widely available and restrictions are lifting, United Power is phasing in a return to standard operating and billing procedures. Beginning on May 18th, late fees and reconnect fees, which were temporarily waived during the height of the COVID shutdowns, will be reinstated. On June 1st, select teams of United Power employees will return to the office, and United Power will open its Brighton lobby to walk-in visitors and for in-person payments.

United Power was one of the first Colorado utilities to pause disconnections for non-payment and waive late fees and disconnect fees when the initial pandemic stay-at-home orders were issued. Disconnections for non-payment resumed in July 2020, and on May 18th, late fees for payments not received by the due date and reconnection fees to restore electric service will resume. United Power offers several ways to avoid fees, including payment arrangements, enrolling in Pay As You Go pre-paid electric service, and applying for Co-op Cares Funds. The cooperative allocated $550,000 in relief funds to help members financially impacted by COVID. Any member struggling to make their payments in full or on time is encouraged to call United Power to access resources for assistance.

“We want to help our members avoid additional fees and disconnections, but they need to reach out to us before they are past due on their payments,” said Francis Ashu, United Power Director of Member Services. “Through our Co-op Cares fund, we have been able to help almost two thousand members financially impacted by COVID, and there are still funds available for members who are facing hardships.”

On June 1st, United Power’s Brighton Headquarters lobby at 500 Cooperative Way will re-open. While we will continue providing a suite of remote options to assist members, our Representatives will be available to assist members in person during regular business hours of Monday-Friday, 7:30 a.m. to 5:30 p.m. Masks and social distancing will be required for all visitors and employees as directed by local health code mandates. The Carbon Valley and Coal Creek offices remain closed to visitors. Payment kiosks accept cash, check, and card payments and are available at all United Power offices and the Bank of Colorado Operations Center in Ft Lupton.

“Our dedicated employees are anxious to see our members and interact with them in person again. We are glad that a safe return to normal operations is possible,” said Mark A. Gabriel, United Power President, and Chief Executive Officer. “United Power has taken every precaution to protect employees from being affected by COVID. With one office re-opening, we will continue to adhere to health department guidelines in the office, and some teams will continue to work remotely. To further protect our employees and ensure they are here to serve our members, we are offering an on-site vaccine clinic for employees and family members.”

Charger Station Part of Co-op's Growing EV Charging Network

Brighton, CO – United Power announced Tuesday its second electric vehicle charging station is now operational and available for public use. The new charging station is located at the Market Street Mart in Keenesburg, filling a gap in available charging options for rural electric vehicle owners and drivers between Brighton and Fort Morgan. Both cooperative charging stations are available on the ChargePoint network.

“United Power has made a commitment to providing innovative technologies that are beneficial for members,” said Energy Programs Director Joel Danforth. “This installation not only helps us continue to fulfill that commitment but also keep pace with the emerging trend toward electric vehicles.”

The Keenesburg charging station is a 62.5 kW direct current (DC) fast charger available for anyone who has set up a ChargePoint account. Anyone can set up a ChargePoint account using the mobile app or an activation card available through the mail. The charging station was installed with the help of a grant from the Colorado Energy Office’s Charge Ahead Colorado program.

United Power has invested in several educational resources for members interested in electric vehicles. The cooperative launched its Choose EV web portal in June, providing a wealth of information about both electric and plug-in hybrid vehicles. It also hosted a live webinar for National Drive EV Week to provide additional education and alleviate common concerns and hesitations about purchasing an electric vehicle.

The cooperative installed its first charging station at its Coal Creek office in 2019. United Power leadership continues to look at the electric vehicle landscape and consider programs that will offer the best benefit for members, including additional charging locations in its growing network.

“We have made a consistent effort to invest in electric vehicle resources for members over the past couple years,” said Mark A. Gabriel, United Power’s President and Chief Executive Officer. “Our goal is to provide the right opportunities and the right programs that make electric vehicles practical and accessible for more of our members, especially those who live in rural communities.”

United Power is a member-owned, not-for-profit electric cooperative, delivering electricity to homes, farms and businesses throughout Colorado’s northern front range. As one of the fastest-growing electric cooperatives in the nation, the utility will join the elite ranks of cooperatives serving more than 100,000 meters by the end of this summer. The 900 square mile service territory extends from the mountains of Coal Creek and Golden Gate Canyon, along the I-25 corridor and Carbon Valley region, to the farmlands of Brighton, Hudson and Keenesburg. For more information about the cooperative, visit www.unitedpower.com or follow them on social media Facebook, Twitter, LinkedIn, YouTube and Instagram.

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Jim Jaeger is Remembered for His Commitment, Support of Local Community

Brighton, Colo. – Former United Power director Jim Jaeger, who passed away on April 13, is remembered as a valuable member of the Brighton community. Jaeger was a longtime business owner and lifelong community servant, known for his activity as a volunteer and a strong supporter of local sports. He was dedicated to representing members of his community and making the world a better place for those less fortunate.

Jaeger joined United Power’s Board of Directors in March of 2002 as a representative in the cooperative’s South District and served until his retirement in 2014. When elected to the board, Jaeger said he knew little about cooperatives or distributive electricity, but he learned quickly and was passionate about directing United Power toward member-first initiatives and programs and guiding it through challenges.

While sitting on the board, Jaeger served as both vice president and secretary/treasurer, each for two years, and represented the cooperative on the Colorado Rural Electric Association’s board for five years. In addition to serving on the United Power board, Jaeger also represented his community on the local school board for eight years.

“We are saddened by his passing,” said Troy Whitmore, the cooperative’s Government & Regulatory Relations Officer. “He truly was a pillar of his community, an honorable man and a good friend. He will be greatly missed.”

United Power a member-owned, not-for-profit electric cooperative, delivering electricity to more than 99,000 meters at homes, farms and businesses throughout Colorado’s northern front range. The 900 square mile service territory extends from the mountains of Coal Creek and Golden Gate Canyon, along the I-25 corridor and Carbon Valley region, to the farmlands of Brighton, Hudson and Keenesburg. At the end of 2020, the cooperative reached more than 97,000 meters representing more than 300,000 members. For more information about the cooperative, visit www.unitedpower.com or follow them on Facebook, Twitter, Instagram, YouTube and LinkedIn.

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Several United Power members have asked about this severe weather situation that occurred in Texas, wondering if something similar could happen here at United Power. There are a number of factors that are unique to the Texas power market and grid that make that region susceptible to both outages and price swings. At United Power we operate under a different wholesale power structure and have a more robust regional network to back up our power grid – both factors that help us avoid a situation like the one in Texas.

When the weather is at its worst, electric co-ops are at their best, working together to keep the lights on. United Power currently purchases all its wholesale power from Tri-State Generation and Transmission, which is a generation electric cooperative that provides service to four states. Tri-State and its members work around the clock to keep power reliable for distribution cooperatives like United Power.

How did our power supplier and our region perform during the severe winter weather?

Tri-State was able to provide the power its members needed, while managing costs to protect its members from higher electricity bills.

Tri-State’s initial analysis on the operational and financial impacts from the Feb. 13-17 winter storm, which has created financial difficulties for utility services providers in many parts of the U.S., show that the storm had an immaterial financial impact on Tri-State.

Sufficient resources were available to fully serve all the cooperative members electric loads, and no wholesale rate increase will be required or passed along to Tri-State's 42 member cooperatives and public power districts as a result of the severe weather.

What role did various generation technologies play during the recent severe weather?

Tri-State’s coal generation fleet performed extremely well during the weather event, providing reliable and low-cost power for the duration of the severe weather.

In response to the limited availability and high price of natural gas, Tri-State made the decision to use fuel oil at its dual-fuel combustion turbine generating plants. This action significantly reduced Tri-State’s exposure to record high natural gas prices, which were driven by lower supply and higher demand as space heating needs increased.

Tri-State’s solar resources performed adequately, but were below the monthly forecast. Wind resources were more significantly impacted and performed far below forecast due to low wind speeds and icing conditions. Such conditions for wind generation performance, however, are not unexpected during these types of severe winter weather events.

Tri-State's recent entry on Feb. 1 into the Southwest Power Pool’s Western Energy Imbalance Service market also supported the cooperative’s members through the weather event. The new market performed well, maximizing the efficient usage of the transmission system and dispatching the lowest-cost resources.

How does Tri-State ensure resources are available and prepare for severe weather?

Maintaining the electric grid is a real-time operation. Power must be generated at the very moment it’s used in the exact amount that’s needed at all times. Keeping our electric grid stable requires continual, real-time monitoring to balance supply and demand.

Tri-State plans its resources with a reserve that helps ensure that it will be able to meet its member cooperatives electricity needs. Tri-State also maintains operating reserves that can be brought on within 10 minutes, and works with other utilities in “reserve sharing groups” to help ensure loads can be met.

To anticipate electricity needs, Tri-State’s staff use a combination of load forecasts and weather conditions to predict system demand. They also rely on their experience. Looking ahead at generation availability and scheduling energy purchases helps ensure there is enough electricity to meet demand at the lowest costs available.

Operationally, Tri-State maintains its power plants and transmission system to be reliable year-round. When severe winter weather approaches, Tri-State prepares its power plants, and if severe weather is forecast that could affect its transmission infrastructure, Tri-State will position lineworkers in key areas to ensure they can address any issues as quickly as possible.

Why did the severe winter weather cause power outages in some areas of the country?

In the electric grid that serves the western U.S., including United Power, there were no reports of power outages tied to the availability of electricity.

In the eastern grid, where Tri-State serves several members in Nebraska as part of the Southwest Power Pool’s regional transmission organization, very cold weather increased electricity demand and power production challenges tightened power reserves, resulting in very limited and brief interruptions of power that were coordinated among transmission operators. Midcontinent Independent System Operator (MISO) also required some load shedding in the eastern interconnection.

In the Texas electric grid operated by the Electric Reliability Council of Texas (ERCOT), there were more significant issues as record cold weather increased electricity demand, which exceeded the resources available to produce electricity as fuel supplies and power plants were also affected by the record cold weather. As electricity reserves in ERCOT severely tightened, electric service was curtailed to help protect grid reliability. Prices for natural gas and electricity reached record levels. These conditions persisted for several days. Regulators are investigating the reliability and energy cost issues across the country.

How should member-owners prepare for weather-related power outages?

As recent wildfires and winter storms remind us, Mother Nature can be unpredictable. It’s important to be prepared and have an action plan for possible power outages, both for short- and long-term events. Some things to consider include:

• Create a safety plan for all members of your family, including pets;
• Stock up on supplies, including food, water, currency, batteries, flashlights, first aid kits. This also includes filling up your vehicle with gasoline before a cold spell;
• Make sure sufficient supplies of medicines are available. Be prepared to be able to charge medical devices, or have another back up plan like back up oxygen canisters, etc.;
• Be prepared to store larger quantities of water and in some cases, be prepared to boil water. Never use heating equipment intend for outdoors, such as camping gear, to heat water or cook inside your home;
• Always have your mobile phone charged, and be prepared for alternative methods of charging (such as from a vehicle);
• Routinely check on backup power sources if available, such as gas generators, to make sure they can operate during an outage;
• Have a battery-powered radio on-hand; • Keep emergency numbers handy; and
• Be prepared to move to an alternative location with power if necessary. This could be with family or friends, a local shelter, etc.

Cooperative Encourages Members to Practice Energy Efficiency

Brighton, CO – In the spring of 1970, more than 20 million Americans were inspired to gather in communities across the country to celebrate the first Earth Day. The celebration was designed to bring awareness to environmental issues and encourage using our resources more efficiently. This year, United Power is encouraging its members to practice energy efficiency and join the cooperative in recognizing Earth Day on April 22.

“Our members are the drivers of energy efficiency, and we want to help them make better decisions about how they use electricity in their homes and businesses,” said United Power Chief Executive Officer Mark A. Gabriel. “As a cooperative, we are uniquely situated to provide tools for members to make energy efficiency a priority this Earth Day. We encourage our members to take a moment to consider the ways they can improve their energy use, save money and help contribute to environmental wellness both locally and globally.”

Thinking about ways to implement energy efficiency goals may seem daunting to many individuals and families, but it does not have to be. United Power offers members a wealth of information about how to practice energy efficiency. Here are some easy and low-cost tips to start your energy saving journey:

Invest in LED Lighting

Many homes and businesses may still utilize older, less efficient forms of lighting. Traditional lighting converts energy into heat to produce light. The heat lost during generation is wasted. Newer, more efficient LEDs, or light emitting diodes, turn energy directly into light, producing little wasted energy. Although LEDs can be a more expensive investment initially, they will pay for themselves in time because they have a far longer life than traditional bulbs and use far less energy. It is one of the quickest ways to practice energy efficiency in your home.

Manage Your Demand

Demand is the amount of energy you use in a given time. United Power recommends members stagger the use of large appliances, such as ovens, dishwashers, clothing washers and dryers to keep demand costs down. When possible, you can also try to use smaller appliances to do the job of bigger ones, such as cooking in a crockpot.

Adjust Your Thermostat

Heating and cooling account for approximately half of the average family’s annual energy use. Because spring weather in Colorado is impossible to predict, you never know if you will be cranking up the heat or blasting your air conditioning. Adjusting your thermostat even a single degree per an eight-hour period is estimated to result in a 1 percent savings on your energy bill. During warm nights, you can also take advantage of Colorado’s mild climate by opening a couple windows, known as cross ventilation.

Turn Appliances Completely Off

Whether you are leaving for a short trip to the grocery store or a weeklong family vacation, take care to ensure any appliances are turned off. Many newer appliances have what is called a “standby” mode, which still draws a small amount of energy. Televisions and gaming systems are most notable for these modes. These loads can add up quickly. According to the US Department of Energy, these loads account for approximately 10 percent of the average family’s energy use.

Simple, quick and cheap steps can show immediate results. These steps will help you, help the cooperative and, most importantly, help the environment. For members who want to go a step further and generate solar energy at home, these simple energy savings tips can help you get the most out of your solar investment. For more information on how to manage energy use in your home, go to Managing My Energy.

How United Power is Forging a Renewable Future

United Power has long been invested in pursuing renewable projects that make economic sense for both the cooperative and its members. The cooperative has built a national reputation for its introduction of innovative renewable projects over the past decade, beginning with the launch of its community solar garden, Sol Partners, in May 2010.

As your cooperative, United Power continues to monitor the renewable energy landscape and recognizes the future of electrical generation will be an “all of the above” strategy of investing in a variety of generation sources. The addition of these projects, from utility scale solar farms to a state-leading battery storage facility, helps build some cost stability for members.

The addition of the Platteville Solar Farm in December brought United Power’s cumulative solar production to more than 45 megawatts. Together with the cooperative’s other renewable projects and its members’ rooftop solar systems, United Power produces nearly 85 total megawatts, accounting for 14 percent of its energy needs and enough to power more than 11,000 homes and businesses.

“United Power has demonstrative success in planning for and implementing renewable projects that provide tangible benefits for our members,” Gabriel said. “As we plan for the future, we’ll continue to prioritize projects that establish us as a leader in the energy industry and also meet our members’ expectations for us as their cooperative. What we’re doing now is laying the groundwork for a sustainable and environmentally friendly electric utility.”

United Power hosted its second consecutive virtual Annual Meeting on April 14 as lingering pandemic concerns prevented the cooperative from safely gathering with its members. Members who were interested in attending the meeting could either listen via phone, an alternative option introduced a year ago, or watch the livestream online.

Record participation at the 2021 Annual Meeting demonstrated how effective the virtual format could be in allowing the cooperative to share and celebrate United Power’s accomplishments over the past year with its members. More than 560 member attended the meeting via phone or livestream. The meeting included a recap of the cooperative’s 2020 accomplishments, a financial report and the certification of the Director Election.

Voting in this year’s Director Election was conducted via mail-in ballot only and 5,787 total ballots were cast by members. United Power’s Election and Credentials Committee Chair, Dale McCall reported the certified results of the 2021 Director Election. After all votes were tabulated, the cooperative has new board representatives in the South and Mountain Districts, while incumbents Tim Erickson and Brian McCormick retained their seats. Brad Case received 2,996 votes to claim the seat in the South District, while Ken Kreutzer received 2,600 votes. Stephen Whiteside, who ran unopposed, received 5,139 votes to win the seat in the Mountain District. Erickson, East District, received 3,148 votes to retain his seat on the board, while Steve Douglas received 2,484 votes. In the West District, McCormick retained his seat after receiving 3,059 votes. Vicki Hutchinson received 2,487 votes.

Ursula J. Morgan and Bryant Robbins presented the cooperative’s Chairman and CEO Report and summarized the accomplishments and challenges that 2020 presented to United Power.

Between prioritizing the health and safety of both members and employees, a historic wildfire season and ongoing conversations about competitive rates, last year was one of the most challenging, and most successful, years in United Power’s 82-year history.

In a proactive response to the pandemic, cooperative leadership temporarily suspended disconnects and established a financial assistance fund for members affected by COVID-19. The Co-op Cares Fund, created by allocating $300,000 in unclaimed capital credits, helped more than 1,700 members struggling to pay their electric bills. While the cooperative quickly shifted its focus to providing relief for members during the difficult period, internal departments were also adapting to the changing circumstances to provide the same level of service.

“What didn’t change was our commitment to providing the best possible service,” said Bryant Robbins, United Power’s acting chief executive officer throughout the pandemic. “We were still able to answer the phones, set up new service, help members with questions about their accounts and process payments. We safely restored power during outages, we kept building new lines and substations, and continued planned maintenance on the electric system.”

As though navigating the pandemic was not already challenging enough, this past summer also saw the worst wildfire season in Colorado history. While fires burned parts of rural electric systems north and west of United Power’s service territory, the cooperative was fortunate it was not affected. The co-op monitored the situation closely and was already in the midst of implementing a multiyear comprehensive wildfire mitigation plan.

“One thing that 2020 brought to light was the real threat of wildfires,” Robbins said. “United Power has had a fire mitigation plan in place for several years, and in 2020 we continued to look for ways to strengthen that plan.”

United Power had to adapt and respond quickly to new and evolving circumstances throughout the past year and did so by prioritizing its members. It rose to meet expectations and did so while also making meaningful headway in its long battle with Tri-State to provide more competitive rates.

“Your board believes the members of United Power deserve cleaner, more affordable power,” said Morgan, chairman of the cooperative’s Board of Directors. “We are already a leader in innovative renewable energy projects. Each of those projects were driven by what is financially and environmentally best for our members. Being able to consider other sources of power is just another step to build on our commitment to you, our members.”

United Power’s treasurer, Keith Alquist II from the South District, presented the cooperative’s financials and reported that despite the challenges in 2020, the cooperative continues to be in good financial condition. The auditors specifically complimented the United Power financial services team for their professionalism, completeness and accuracy in preparing the financial statements on a monthly basis.

Before adjourning for the evening, Morgan introduced United Power’s new president and chief executive officer, Mark Gabriel, who officially assumed his role on March 15, 2021.

“We are entering one of the most exciting times in the electric utility industry with a rare alignment of technological, societal and political momentum,” Gabriel said. “The electrification of everything will be the norm for the next decade and I believe the cooperative business model is the best suited to support the needs of members in our communities.”

Retiring board members, Susan Petrocco and Rick Newman, were also honored during the meeting for their many years of service to United Power members.

United Power board and staff concluded the meeting with a member forum offering members an opportunity to ask questions live over the phone or submit questions and comments online. The cooperative plans to follow up personally to any members who submitted questions that were not addressed during the time allowed. The videos and information presented at the 2021 Annual Meeting, including the cooperative’s 2020 Annual Report, are available at www.unitedpower.com.

United Power a member-owned, not-for-profit electric cooperative, delivering electricity to more than 97,000 meters at homes, farms and businesses throughout Colorado’s northern front range. The 900 square mile service territory extends from the mountains of Coal Creek and Golden Gate Canyon, along the I-25 corridor and Carbon Valley region, to the farmlands of Brighton, Hudson and Keenesburg. At the end of 2020, the cooperative reached more than 97,000 meters representing more than 300,000 members. For more information about the cooperative, visit www.unitedpower.com or follow them on Facebook, Twitter, Instagram, YouTube and LinkedIn.

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