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11/15/2022 - 08:32 AM
07/28/2022 - 01:55 PM
01/21/2021 - 11:36 AM
Managing My Solar MyGen through the Power Portal MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you will not have to manually merge data provided by solar contractors with the net metering energy information from United Power to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history.11/19/2018 - 01:32 PM
03/07/2022 - 02:04 PM
01/25/2019 - 09:29 AM
Media Contacts United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information. Media Inquiries Please send an email to the United Power communications team, and we will respond as soon as possible. You may also find pertinent information on the following pages: About Us Annual Meeting Annual Reports Outage Updates News Feed10/01/2019 - 02:31 PM
Medical Devices Have a Backup Plan for Prolonged Outages United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it is important to develop a power outage plan before a disaster strikes. The following tips are good considerations when you are making your power outage plan:- If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
- For extended outages, you may want to have a plan for evacuation to another location.
- Keep a full charge on devices that will maintain power to your equipment during electric outages.
- Install a special alarm so someone will be awakened if electric service is interrupted during the night.
- Purchase extra batteries for battery-operated medical or assistive technology devices.
- Sign up to receive emergency emails and text messages from your local government alert system.
- Plan for medications that require refrigeration.
- Additional tips for developing a safe and effective backup plan are available through the Americans with Disabilities Act National Network.
- Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
- If you use a generator for backup power, please notify United Power and take appropriate safety precautions to protect our crews who may be working on the line.
- Keep your contact information associated with your electric account up to date so United Power can reach you in the event of an outage or emergency.
- With a valid Medical Certificate on file, members who are subject to disconnection for non-payment can enter into a temporary payment arrangement and avoid disconnection for up to 60 days, with a possible 30-day extension upon submission of an updated Medical Certificate.
- A Colorado-licensed physician must complete a Medical Certificate confirming that loss of power would put a household member’s health at risk.
- Once United Power receives the certificate, we can temporarily delay disconnection or work with you on next steps to help keep service active.
- It is imperative that the member contacts United Power to establish temporary payment arrangements and discuss the status of a Medical Certificate on file.
- A Medical Certificate does not cancel or reduce your bill. Members are still responsible for charges and must make payment arrangements.
- A Medical Certificate does not guarantee uninterrupted power. Outages can occur for many reasons, and it is not possible to prioritize power restoration for homes with a Medical Certificate.
- Members who rely on medical devices should have a backup plan for power outages.
- Review the United Power Rules & Regulations for complete details of the Medical Certificate provision.
05/19/2020 - 09:06 AM
Member Assistance Resources If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.05/23/2023 - 10:05 AM
Member Benefits You Belong Here As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs. Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.02/20/2020 - 10:28 AM
Member Choice Grants Powering Positivity Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about. Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant. 2026 Member Choice Grant nominations will open soon!05/04/2021 - 01:26 PM
Message From Our CEO Message From Your President & CEO A Letter to Members The Roman poet Virgil famously wrote, “time flies, never to be recalled.” But I am not so sure. We can look back and see the road United Power has traveled, even before my arrival five years ago. When I joined the cooperative in March of 2021, it was a very different time in many ways. Society was in the throes of a global pandemic and the economy was stalled due to uncertainty. And yet, the co-op was seeing some of the same conditions present today — continued growth in members and load, more variety in generation, more residential solar on homes, more electric vehicles on the roads, and the need for highly reliable electric service. The need for electricity was never greater than when we were all working from home instead of the office. United Power, a summer peaking utility, hit a peak of 520 megawatts (MW) in 2021 and a winter peak just below 400 MW. Last July, we set a peak of 680 MW. Even a warm winter day can now exceed 420 MW. Our business model has also changed drastically. We had a single power supplier, and indirectly a single transmission provider, before our wholesale power supply contract exit in May 2024. Now we have 27 different power suppliers and three transmission providers. And critically, as required by Colorado law, we have dramatically reduced our carbon output with a blend of hydropower, renewable energy, battery storage, and natural gas. The number of members we serve is increasing, too. We had not yet hit 100,000 meters when I joined the cooperative, but as of this January we now have more than 117,000. United Power is serving a variety of residential, commercial, and industrial members, as well as oil and gas sites, all of which are growing in number and load. We are looking forward to BNSF Railway and Bandimere Speedway moving into our territory and, like many cooperatives across the country, are preparing for the coming of data centers. We have also added millions of square feet of warehousing and other industrial infrastructure. United Power is not growing in a vacuum. The rules under which we operate are changing. Discussions about bringing a regional transmission organization (RTO), commonly referred to as a market, to Colorado began in 2021. Now, this has become a reality. The cooperative will join the market in April. Participation in the RTO will not only help the 350,000 people we serve, but will also help nearly 2 million Coloradoans meet the state’s growing energy needs. It is critical that the legislation requiring all utilities to participate in the market by 2030 is enforced so that all residents receive the benefits. We have moved forward with creative and valuable technologies in the last five years, and we are acting on the vision outlined in Our Cooperative Roadmap, now on version 2.0. United Power is a leader in distributed battery storage and opened Mountain Peak Power, a new natural gas plant in Keenesburg, in a record 20 months. We added a new outage management system and are preparing to deploy a new distributed energy resource management system that is a key pillar to making our distribution system operator vision a reality. These advances are built on a foundation the cooperative has established over its 87-year history of pioneering innovation and never being afraid to push the organization to new heights — advancing its supervisory control and data acquisition (SCADA) system in the late 1980s, energizing the state’s first community solar project in 2009, becoming an early adopter of advanced meters in 2012, and connecting its first battery storage system in 2018. The Power of Local is at the heart of our actions here at United Power as we localize power options, system controls, and work with our communities. I am proud of the team I lead at United Power. They have made these accomplishments and many others possible with the support of your tremendous Board of Directors, that has not shied away from the challenge of positioning United Power for today and the future. As always, please feel free to reach out to me with any questions or comments.05/06/2025 - 09:02 AM
Meter Disconnects, Upgrades, and Tampering Meter Disconnects United Power will help coordinate service disconnects for members performing tree trimming, home renovation projects, system upgrades, or any other work that requires temporary interruptions. Please contact the cooperative to schedule service disconnects at your home or business prior to work being conducted. Contact a member services representative with any questions about service disconnects at 303-637-1300. Members and member-hired electricians or contractors are not authorized to tamper, disconnect, or otherwise bypass United Power meters.