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08/29/2023 - 02:19 PM
11/15/2022 - 08:32 AM
07/28/2022 - 01:55 PM
01/21/2021 - 11:36 AM
Managing My Solar View your Solar Production Data United Power members with solar energy systems can view solar production data and energy consumption information in one online portal. Simply visit the same online portal where you pay your bills and manage your notifications to monitor your solar production.11/19/2018 - 01:32 PM
03/07/2022 - 02:04 PM
01/25/2019 - 09:29 AM
Media Contacts United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information. Media Inquiries Please send an email to the United Power communications team, and we will respond as soon as possible. You may also find pertinent information on the following pages: About Us Annual Meeting Annual Reports Outage Updates News Feed10/01/2019 - 02:31 PM
Medical Devices Have a Backup Plan for Prolonged Outages United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it is important to develop a power outage plan before a disaster strikes. The following tips are good considerations when you are making your power outage plan:- If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
- For extended outages, you may want to have a plan for evacuation to another location.
- Keep a full charge on devices that will maintain power to your equipment during electric outages.
- Install a special alarm so someone will be awakened if electric service is interrupted during the night.
- Purchase extra batteries for battery-operated medical or assistive technology devices.
- Sign up to receive emergency emails and text messages from your local government alert system.
- Plan for medications that require refrigeration.
- Additional tips for developing a safe and effective backup plan are available through the Americans with Disabilities Act National Network.
- Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
- If you use a generator for backup power, please notify United Power and take appropriate safety precautions to protect our crews who may be working on the line.
- Keep your contact information associated with your electric account up to date so United Power can reach you in the event of an outage or emergency.
- With a valid Medical Certificate on file, members who are subject to disconnection for non-payment can enter into a temporary payment arrangement and avoid disconnection for up to 60 days, with a possible 30-day extension upon submission of an updated Medical Certificate.
- A Colorado-licensed physician must complete a Medical Certificate confirming that loss of power would put a household member’s health at risk.
- Once United Power receives the certificate, we can temporarily delay disconnection or work with you on next steps to help keep service active.
- It is imperative that the member contacts United Power to establish temporary payment arrangements and discuss the status of a Medical Certificate on file.
- A Medical Certificate does not cancel or reduce your bill. Members are still responsible for charges and must make payment arrangements.
- A Medical Certificate does not guarantee uninterrupted power. Outages can occur for many reasons, and it is not possible to prioritize power restoration for homes with a Medical Certificate.
- Members who rely on medical devices should have a backup plan for power outages.
- Review the United Power Rules & Regulations for complete details of the Medical Certificate provision.
05/19/2020 - 09:06 AM
Member Assistance Resources If a hardship is preventing you from making your payment in full or if you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.05/23/2023 - 10:05 AM
Member Benefits You Belong Here As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs. Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.02/20/2020 - 10:28 AM
Member Choice Grants Powering Positivity Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about. Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant. 2026 Member Choice Grant nominations are now open! Deadline to submit Member Choice Grant nominations is Sept. 25.05/04/2021 - 01:26 PM
Message From Our CEO Message From Your President & CEO A Letter to Members “Those Lazy, Hazy, Crazy Days of Summer” was a Nat King Cole hit song in 1963, describing relaxed, carefree summer days. It evokes leisure, long, unstructured days of youth, and time in the sun. There are no “lazy days” for your electric cooperative. In fact, summer means watching the weather, planning for hot peak days, and working diligently to ensure we have sufficient generating resources to keep the lights on and air conditioners running. There is a complex network of power sources, transmission lines, and local resources that allow United Power to respond to the changing conditions of hot, sultry days, often capped with clouds and thunderstorms in the afternoon. Storms may bring cooling relief (and lower system demand), but they also impact the grid in a number of ways, from lightning strikes on aboveground equipment to flooding of underground vaults. Managing the distribution system is a well-choreographed dance between power sources, energy storage, and transmission that matches the flow of power with demand. Modern storage, pioneered here at United Power, has been a major change in system operations in the last two years. It allows us to take advantage of lower-cost power and use it when demand is high. As a percentage of our overall generation portfolio, we have one of the largest utilization rates in the country with 119 MW of capacity. Next year, we will add another 200 MW of storage. This is against a peak of nearly 700 MW that continues to grow. The cooperative also has significant solar resources. Nearly 14,000 of our members have invested in rooftop solar systems on their homes, which complement our utility-scale systems. United Power will add 500 MW of additional solar generation by 2030. Because our members need the cooperative to provide a continuous supply of energy day or night, we manage 30 power purchase agreements, including hydropower and local gas generation, and participate in the Southwest Power Pool’s power market. During the summer, particularly on hotter than average days, demand rises sharply and United Power must pay more as the regional system is impacted. There is often a misperception that the “peak” time for utilities is midday when solar is at its highest production. It is not. Peak hours generally fall between 4 p.m. and 9 p.m., when businesses and industries are still operating and our members are also coming home from work or school, cooking dinner, and cranking the air conditioning. Your cooperative anticipates the needs for the summer — and the rest of the year — through a sophisticated modeling process that produces an integrated resource plan (IRP), also called an energy resource plan. In fact, we are in the process of developing United Power’s IRP right now. This looks at the potential for continued growth over the next 20 years and the availability of generation and storage. It also reviews new resources that align with our hyper-localization strategy. The cooperative’s IRP — which will ultimately be approved by your Board of Directors — helps to guide decisions in terms of generating resources, the investments that will need to be made, and the timing of those decisions. Later this summer, we will release the details of our IRP and share the final report on our website. I am proud of the team at United Power that is helping us make the best decisions for our members. They work diligently every day to manage this complex power supply web and ensure our lights stay on reliably. As Nat King Cole sang, “Dust off the sun and moon and sing a song of cheer.” Enjoy your summer, and please feel free to reach out to me with any questions or comments.